Cleobetra Casino Privacy — Data Protection, Cookies and Account Security

Cleobetra Casino Privacy and Player Data Protection

At Cleobetra Casino, privacy is connected with secure account access, accurate personal data handling, payment protection and technical tools that keep the service stable. We use a protected network and technology designed to encrypt sensitive data for casino, sportsbook, cashier, bonus and account features. Personal data may be used for registration, KYC, age checks, payment processing, fraud prevention, interface settings and service improvement. Cookies and similar technologies help us support security, remember preferences, analyse service use and manage advertising settings with user consent.

Cleobetra Casino Data We Collect

We collect data required for account creation, safe use of Cleobetra Casino, payment processing, identity checks, service settings and compliance with our rules. Data categories depend on how the user interacts with casino games, sportsbook, live betting, cashier, promotions, support, cookies and account settings.

Data Categories

• • Registration data: name, contact details, date of birth, address, country, account currency and information entered during account creation.
• • Account data: username, login, password, account status, selected settings, login history and profile activity.
• • KYC data: ID, proof of residence, proof of payment ownership, transaction histories, bank statements and card statements when requested.
• • Payment data: deposits, withdrawal requests, payment method, transaction status, refunds, chargebacks and payment ownership checks.
• • Gameplay data: casino bets, sports bets, game history, bonus activity, tournament progress, challenges, Coins, Shop purchases, VIP level and wagering activity.
• • Technical data: operating system, browser type, device data, IP address, approximate location, pages viewed, time spent and browsing activity.
• • Cookie data: strictly necessary, functional, performance, targeting and unclassified cookies, including first-party and third-party cookies.
• • Communication data: support requests, Live Chat, email messages, complaints, cookie questions and Data Protection Officer enquiries.
• • Marketing data: promotional consent, email opens, clicks and communication preferences where the user allows these messages.

Cleobetra Casino Use of Personal Data, KYC and Cookies

At Cleobetra Casino, personal data is used to create and manage the account, provide access to casino games, sportsbook, live betting, cashier, promotions, tournaments, challenges, Shop and VIP Levels. We may use data to verify identity, age, residence, source of funds and ownership of the payment method, especially before deposits, withdrawals or additional security checks. KYC helps confirm that the account is used by the account holder and that the payment method belongs to the same user. These checks also support anti-fraud procedures, responsible account management and accurate withdrawal processing. Cookies and similar technologies are used for basic security, navigation, language and region preferences, visit analytics, email communication, service improvement and content personalisation. Strictly necessary cookies support core functions, functional cookies remember user choices, performance cookies help us understand site use, and targeting cookies are used for advertising purposes with consent. Technical tracking may include device data, browser type, IP-based location, pages viewed, time spent, email opens and clicks. Users can manage cookie settings, while disabling selected cookies may affect website functionality.

Cleobetra Casino Data Sharing and Third-Party Access

At Cleobetra Casino, data may be shared only within account servicing, payment processing, identity checks, fraud prevention, cookie operation, technical support and applicable compliance requirements. We use internal processes and external partners where required to support casino, sportsbook, cashier, KYC and security systems.

Who May Receive Data

• • Payment systems: data may be processed by a payment system operator or a third party assigned to financial operations.
• • KYC providers: authorised credit reference agencies, identity verification services and fraud prevention software may be used for checks.
• • Finance and anti-fraud teams: payment activity, withdrawals, chargebacks and suspicious transactions may be reviewed for account protection.
• • Game and software providers: technical data and gameplay records may support games, sportsbook markets and disputed round reviews.
• • Cookie partners: third-party partners and providers may use cookies for analytics, advertising, social media integration and technical services.
• • Marketing and analytics partners: interaction data from the website, emails and online services may help analyse use and manage communication settings where allowed.
• • Customer support: Live Chat and email teams may use request data to assist with account, bonus, payment and KYC questions.
• • Competent authorities: data may be shared where required for compliance, legal obligations, fraud prevention or investigation of violations.

Cleobetra Casino Data Protection, Retention and User Rights

At Cleobetra Casino, data protection starts with a protected network, encryption technology, confidential login details and KYC procedures. We recommend keeping username and password details private, avoiding third-party account access and updating registration data when it changes. Documents for identity, address, payment ownership and transaction history may be requested for account management, withdrawals, refunds, anti-fraud procedures and compliance with the rules. Such data is kept for as long as needed for account management, transaction processing, dispute review, legal obligations, security checks and fraud prevention. Cookie data has different retention patterns: session cookies are deleted after the browser closes, while persistent cookies remain on the device for a predetermined period. Users can manage cookies through Cookie Settings, browser settings, mobile ad tracking settings and email settings. Questions or complaints about cookie use can be sent to the Data Protection Officer at [email protected]. Users may also update account details, contact support about data questions, request account closure when conditions are met and use self-exclusion through customer service.

Cleobetra Casino Privacy and Player Responsibility

At Cleobetra Casino, privacy works together with personal user responsibility. We protect sensitive data through a protected network and encryption technology, while the user should also keep login details, password, payment method and device access secure. For correct account use, it is important to provide true and complete information, update registration details, complete KYC when requested and manage cookie preferences. This approach supports a safer environment for casino games, sportsbook, payments, bonuses, tournaments and VIP Levels.